An RPO solution for a multinational Beauty company

The challenge:

We first began working with this multinational beauty company, when they were going through a period of great change. They were in the midst of pivoting their brand image and had also gone through a large M&A, resulting in lots of redundancies and showing the early warning signs of a negative company culture, making it difficult to attract new talent who could execute the company’s new vision.

They required a highly experienced recruitment partner who knew the market well, could help them develop innovative candidate attraction strategies and manage a full RPO solution. They chose to partner with Argyll Scott because of our shared values. We quickly developed a strong rapport with the HRD, who appreciated our truly consultative approach.

Our solution:

Our RPO solution manages the company’s entire hiring process. From the outset, we established clear SLAs which have adapted with the client’s needs over time. A key part of our solution is our account management team. As we service their roles across five countries, all roles come through our key account manager before being delegated throughout the region. The account management team also manage the Management Index Report, a detailed weekly update for the HR Director.

Our approach also involves a lot of consulting and coaching of hiring managers, to help understand their needs and build workable solutions. Frequent and transparent two-way communication enables us to sell the roles and the exciting vision of the brand effectively. We’re constantly building a strong pipeline of business-critical talent and refining our solutions to better support our client’s expansion plans.

The outcome:

  • We’re a key hiring partner for this beauty brand across the region – the initial mandate for 20 roles across Sales & Marketing, Accounting & Finance, Procurement and Supply Chain functions developed into Argyll Scott filling 60+ retained roles.

  • Our client’s brand has grown significantly across the APAC region in that time, and we’re hugely proud to have been a part of that.

  • We’ve grown our account management team and capabilities in line with the client’s growth.