Business Transformation

More than a decade ago, during a period of growth-led business change in Asia, we introduced what was an emerging service line to a predominantly permanent recruitment market. Feedback from our clients had been that most recruiters didn’t understand business change and that permanent hires were not always possible in the face of the rising costs and tight deadlines of projects. Despite the strong IT talent and expertise in the region, there was a lack of project and change talent, compared to the contract markets in other global IT hubs, and we were able to leverage our international reach to meet this demand for more flexible, interim options.

Change and transformation specialists today are more open to contracting because of its flexible nature and the exposure it affords, and Asian businesses are using these cost-effective, interim specialists more strategically, scaling up and enhancing their core workforce with senior contractors for time-sensitive projects. We are now a market leader in the space, with a network of proven, well-referenced consultants and transformation specialists who have engaged with us on multiple assignments and who can onboard quickly and hit the ground running.

As experts in the change and transformation market, we advise businesses on bespoke options for each project to ensure success. We have empowered candidates to take control of their careers, from junior project roles to leading multi-million-dollar programmes, and in these uncertain economic times, we are enabling more and more professionals to get back into the workplace by choosing the contracting option. In turn, this ensures our clients’ projects are implemented on time and on budget.

A great solution for hiring talent into your business quickly and effectively. Whether you’re recruiting for a handful of roles a year or a handful of roles a week, we are here to use our extensive network to find the best candidates for you.

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Key features:

• We source and secure high calibre talent using innovative, customised search methods

• Dedicated resourcing of 1 or 2 recruiters in your specific disciplines

• Time to hire: 2 to 4 weeks, including search

• Shortlists within 48 hours

• Pre-agreed timeline to hire

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Why you’ll love it:

• Quick and easy access to engaged and active talent

• Reduced time to hire

• Less time spent interviewing

• Less time spent reviewing resumes

Hire interim and Fixed-Term Contract (FTC) talent to compliment your existing permanent workforce. This solution is best suited to businesses needing to plug skills gaps or bolster existing resource on a short-term basis. Our in-house contractor care team can fully manage your payroll, mobility, and visa processes.

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Key features:

• High-quality supply of Interim and FTC resource within required timescales

• Access to our local and global community of candidates and cutting-edge expertise

• All contractors pre-screened and vetted as requested

• Dedicated account manager to provide a single point of contact

• We will onboard and manage contractors throughout the contractor lifecycle, including payrolling

• We always find a cost-efficient way to run projects without compromising on quality with minimal overall impact on current resources

Why you’ll love it:

• Rapidly ramp up & scale down resource to suit your needs

• Cost efficient way to run projects without compromising on quality

• Bring on contractors without having a payroll or benefits package in place, significantly reducing costs

• Gives you the ability to hire permanent staff when you don’t have the correct legal entity set up

• Faster contractor onboarding

• Helps to mitigate against payroll risks, streamline your financial and commercial processes and improve service delivery

Carried out by expert researchers, our market maps provide invaluable insight into active and passive candidate communities within specific market areas and aim to help you gain a more comprehensive understanding of your market position.

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Key features:

• Using both our Regional Research Center of Excellence (COE) and experienced in-country Consultants, we will objectively map niche markets

• Fully bespoke from a location, skill set and seniority perspective

• Proactive and organic for quick access and use

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Why you’ll love it:

• Better awareness of the candidate pools available in your market

• Increased awareness of your employer brand to help you stand out from the crowd

• Benchmark your talent strategy against the most effective in the market

• Gives you the ability to rapidly ramp up and scale down resource

• Successfully headhunt direct competition to your business

• Arms you with the information you need to make a business case on your talent requirements

• Your experience will be interactive - we’ll empower you and engage candidates towards your brand

Beyond just providing the individual resources you need for your project, we can provide the whole team to deliver it. We take on what is usually a period of high volume, team build out or period of transformation and run it as a project exclusively.

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Key features:

• Pre-agreed milestones and SLAs

• Flexible pricing options to suit your needs

• One central supplier for all recruitment regardless of skillset or discipline

• An experienced account team for the project duration and a dedicated account manager to provide a single point of contact

Why you’ll love it:

• More flexibility than traditional Recruitment Process Outsourcing models

• Fully tailored solution based on your project goals

• Receive a seamless experience and gain a strategic business partner who understands your business and helps you achieve your goals faster

• Working exclusively with us, we will control your message in the market and promote your brand successfully

• Budget and forecast for new hires more effectively

• Reduce your time to hire, so you can complete projects ahead of schedule

Perfect for senior hires or multiple roles requiring similar niche skill sets. We take full responsibility for the entire search – our approach is targeted and specific, we meet and screen all prospective candidates for cultural fit before considering an introduction.

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Key features:

• Time to hire: 4-8 weeks, including search and shortlisting

• Pre-defined timelines and start date for the candidate agreed as the search is started

• Dedicated recruitment team on each specific search, to ensure a thorough search and all relevant candidates in the market are spoken to

• Weekly updates on your search

• Option to conduct market mapping and report on your brand perception in the market

• Staggered pricing solutions, in line with different hiring phases

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Why you’ll love it:

• You gain preferred access to the best pools of active and passive candidates in your market

• Your experience will be interactive - we’ll empower you and engage candidates towards your brand

• Guaranteed to secure the hire

• Remain anonymous whilst you go out to market

• Easier to plan around a pre-agreed start date

• Ability to spread the cost across a number of weeks or months

We offer an end-to-end service including an analysis of requirements, project scope, delivery, and measurement. You maintain full visibility, flexibility and control of a delivery strategy that is aligned to your business requirements.

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Key features:

• Headcount SOW – we provide you with a fully managed service team on a monthly predictable cost. With regular service management reviews, you remain in complete control

• Outcome SOW – used mainly to support your project work, we supply you with teams focused on achieving set deliverables or milestones of that project

• Dedicated project delivery team

• On-going administration and compliance management

• Project off-boarding and IP transfer

Why you’ll love it:

• Average savings of 50% against leading consultancies

• A scalable solution that is swift to implement, so you can ramp up and down quickly

• A completely personalised solution for your unique needs

• Guaranteed knowledge transfers

• On-site dedicated service and programme management led by industry-leading specialists

• Direct access to the best talent in the market, built up over 20 years

The challenge:

In 2018, a European leader in the chemicals supply chain industry embarked on the ambitious creation of an innovation lab in Singapore. We were selected as a recruitment partner to support a complicated start-up phase that underwent significant changes, and to then build the project team of contractors that would include niche, in-demand skillsets.

Our solution:

We provided a cost-effective, transparent fee structure that offered flexibility and proposed a consultation phase to understand the businesses culture and goals. We then worked closely with the Managing Director to create an engagement strategy, all the time providing regular feedback and working to clear SLA’s.

The outcome:

• Seven top quality interim resources were deployed within the 18-month completion period

• The Managing Director was so happy with the quality of these contractors, that they all either had their contracts extended or were brought on as permanent resource

The challenge:

A global system integrator had won a major mandate with the Singapore government, a time-sensitive integration set to be the first of its kind. They were looking for an exclusive recruitment partner with a proven track record of finding niche technology skills in a competitive market, with the added complication that candidates had to be local talent with the right security clearance.

Our solution:

We agreed on a cost-effective price point to protect the client’s margin and dedicated an onsite recruiter with a full support team to produce a largescale map of the local market and activate a candidate referral campaign.

The outcome:

• We made 64 placements in just 12 months

• The candidates showed a 90% offer acceptance rate

• 100% of placements were Singaporeans

• The client was so happy with the outcome, they made a one-year extension to our exclusive agreement

The challenge:

In 2017, we secured an RFP against several consultancies to lead the delivery of a client review exercise for a global Corporate & Institutional bank. The bank had a significant backlog of 8,000 potentially high-risk client files and required a quick deployment of talent with Corporate & Investment Banking experience and local language skills.

Our solution:

Our onsite consultant teams in Singapore, Hong Kong and Malaysia were in place for six months and identified 22 Know Your Customer (KYC) consultants within two weeks.

The outcome:

• We saved the bank an estimated 45% against our competitors’ costs

• We have subsequently supported them hiring 65% of the consultants into permanent roles

• We now have 460 KYC/CDD resources and 130 transaction monitoring resources on our books