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1.2-1.7M HKD / Application Support Specialist / Financial

  • Location: Hong Kong
  • Salary: HK$1200000 - HK$1700000 per annum per annum
  • Job Type:Permanent

Posted 4 days ago

  • Sector: Technology
  • Contact: Apisara Haingsa
  • Expiry Date: 25 February 2023
  • Job Ref: JN -122022-476011

1.2-1.7M HKD / Application Support Specialist / Global Financial Services

Fantastic opportunity to work in a global financial services firm. Grab this opportunity and apply for the Application Support Specialist position.

Responsibilities

  • Examine and troubleshoot production issues for our global clients. Examine the root cause and provide a solution as soon as possible, working directly with customers and internal stakeholders across functions.
  • Work with the Engineering and Product teams to design and implement the future system and product changes to avoid production incidents and outages.
  • In our electronic trading and regulatory businesses, collaborate with Account Management to provide proactive engagements with our client base.
  • Ensure a seamless life-cycle experience for clients as they transition from project implementation to production support.

Requirements

  • A bachelor's degree in computer science, computer engineering, or a related field, plus recent experience working in the financial markets.
  • 5+ years of experience working in a technical support role in the financial services industry, with solid knowledge of incident management and change management processes.
  • Knowledge of the Unix and Linux operating systems and commands
  • Experiment with scripting languages such as Python
  • Hands-on experience troubleshooting networks/connectivity/messaging, with knowledge of at least one of the following: API, FIX, MQ, TCPIP
  • IT Service Management or client relationship management experience
  • Broker/Dealer, Exchange, Hedge Fund, or Regulatory Reporting requirements
  • Exposure to public cloud technology, such as AWS and Azure will be an advantage

1.2-1.7M HKD / Application Support Specialist / Global Financial Services

Are you fascinated by this description? Would you like to learn more? The following steps are to send an updated CV to psoansa-ard@argyllscott.com.hk

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.