Job Title: Accounts Receivable / Credit Controller
Location: Dubai, UAE
Industry: Consumer durable
Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers every 30 days; meet or exceed assigned DSO and past due invoice goals; understand when, to whom and how to escalate issues in order to drive resolution
Demonstrate a thorough knowledge of company's various business units
Solve problems through account reconciliation and/or correcting billing errors related to purchase orders, shipping errors, credit card payments, and duplicate shipments; providing feedback to those processes in order to prevent similar errors in the future; reconcile misapplied cash.
Process adjustments of related credits and invoices on accounts or as requested by customer; work with cash department to transfer payments on accounts; prepare refund requests and account write-offs and obtain necessary approvals based on the Global Credit Policy.
Analyze payment trends by customer or customer group and takes action to address and or notify management when necessary
Liaison between Credit Teams including; Dispute, Credit and Cash.
Be actively involved in department continuous improvement projects by identifying improvement opportunities, working on a project team, or leading a project
Understanding of trade finance instruments, included but not limited to; Letters of Credit, Standby Letters of Credit, Cash Against Documents & Bank Guarantees.
Record work performed/action taken and ensure that we follow up on all documentation within the time frame required. Documents may include; but are not limited to; Letters of Credit, Standby Letters of Credit, Cash Against Documents & Bank Guarantees.
Coordination with distribution and commercial operations at company's various locations for customer shipments.
Liaison with Credit Manager for Distributor Commissions.
5+ years' experience in a credit and collections or customer service role preferred
Associates or bachelor's degree in Business/Finance/Accounting related field preferred, or equivalent experience
FMCG, Pharmaceutical or Consumer durable industry knowledge
To learn more, please send application to: firstname.lastname@example.org