My client is a global top tier global Commercial Bank, in this role you would be the Product Owner/Manager for an API and manage and deliver the digital channel solutions. You will cover the entire digital solutions development process end to end and help drive digital initiatives along with the API.
Day to Day
- Manage, monitor and deliver digital channel solutions to customer satisfaction
- Define user requirements and contribute to the development of digital solutions and end to end fulfilment process
- Own the API and it's implementation end to end
- Develop and implement plans and programs to help mode channel behaviour of identified customer segments
- Ensure efficient processes for channelling communication from assigned teams
- Ensure all issues relating to security and integrity of the Bank automated channels are satisfied
- Act as an expert for channel issues and facilitate effective communication of best practices
- Monitor the emergence of new technologies and changing consumer behaviours
- Establish close relationships with Commercial Banking business and marketing teams
- Build and develop a strong and committed team dedicated to Business growth
Qualifications and Requirements
- Good understanding of Commercial Banking business and products, preferably in managing digital initiatives and digital channels
- Strong stakeholder management skills through effective communication, presentation and influencing
- Proven problem-solving skills with ability to consider alternative and lateral solutions, with the ability to anticipate challenges
- Strong Leadership, management and coaching skills
- Solid Experience in driving digital initiatives
- Ability to prioritise and work independently under pressure within a team environment
- Strong judgement skills to identify and resolve complex problems whilst adhering to time-lines and quality of output
Please apple with an updated CV to dgray<at>argyllscott.com.hk for a confidential discussion.
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.