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CRM Manager

Job Title: CRM Manager
Contract Type: Permanent
Location: Kuala Lumpur, Malaysia
Industry:
Salary: Negotiable
Reference: JN -042019-438767
Contact Name: Nadhirah Mohd
Contact Email: nmohd@argyllscott.my
Job Published: April 08, 2019 07:40

Job Description

Our client an established world renowed fast fashion retailer. They are well established as one of the biggest fast fashion retailing in the market with more than 1000 stores world wide.

This role requires you im implementing CRM activities in increasing the brand's database and loyalty.

Responsibilties

CRM

  • Management of membership program,
  • establish CRM roadmap
  • oversees direct communication with customers
  • online & offline customers retention
  • maximize retail and online customer lifetime value

Data Analysis

  • Data mining & processing,
  • conducting full lifecycle analysis
  • provide reporting that assist in making business decisions.

Requirements:

  • At least 5 years of experience
  • Master in scripting & statistical Language, Adobe & Google Analytics, Campaign Management (Adobe Campaign),
  • Skilled in reporting and data visualization software, with strong presentation skills,
  • Advanced in Microsoft Excel, experienced with SQL programming, analytical & creative mind.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.