A client of mine that comes from a well-established Technology company; as they're expanding they're headcount into the team- looking for on maintaining existing infrastructure in the environment.
Responsibilities:
- Provide L2 support on in back-end Infrastructure; Troubleshoot and resolve tickets, perform root cause analysis on technical issues.
- Provide and to draft reports and documentation such as manuals; test procedures etc.
- To provide support at the VM layer - patching, upgrades etc.
- To abide according to the organization existing SLA.
Requirements -
- Around 5-8 years of experience in L2 Technical support with some infrastructure experience within the area of Network / Storage etc would be a plus
- Good communication and interpersonal skills - as the role require to support various of stakeholders with a good attitude.
Argyll Scott Singapore Pte. Ltd.
EA License No. 16S8105
Romero Abdullah @ Romero Yap Loy Fatt
EA Reg No: R1550615
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.