Quality Sales Review - Investigations

Job Title: Quality Sales Review - Investigations
Contract Type: Permanent
Location: Singapore River, Singapore
Salary: S$54000.00 - S$72000.00 per annum
Start Date: ASAP
Reference: JN -052019-439613
Contact Name: Simon Ackland
Contact Email:
Job Published: May 06, 2019 12:24

Job Description

My client is from one of the larger insurance companies in Singapore. They are currently looking to bring on 2 people within their investigations team through both expansion and natural replacement. These 2 people will take the team size up to around 15.

The role is as follows;

  1. Lead and carry out Sales Compliance reviews to ensure market conduct in areas such as fraud, unethical misconduct of agents and reduce risk
  2. Review the potential of miss-selling completing the investigations from start to finish and only escalating when necessary
  3. Carry out customer complaints and misconduct allegations in a prompt manner to reduce customer dis-satisfaction
  4. Create a positive experience for customers to ensure customer retention
  5. Excellent communicator who can mine data, process applications and have an analytical approach

Ideal candidate;

  1. Experienced with sales compliance &and investigations - ideally within insurance or the financial sector. (2-5yrs)
  2. CMFAs M5, M9, M9A and a compliance qualification an advantage
  3. Bachelor degree in business, management, economics accountancy or any other relevant qualification

EA Registration Number: R1652848
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105

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