My client is a global beauty and cosmetics giant and we're supporting them in the search for a Regional Retail Operations Manager.
This will be driving the retail excellence and performance by also working closely with other key functions to ensure success.
- Identify and streamline retail processes to improve store productivity and enhance employee and client experience.
- Leverage on retail analysis and retail knowledge to develop long term programs.
- Drive outcomes looking at customer conversion rates, their satisfaction and store operational audit scores.
- Develop and drive existing tools and programs to support the teams.
- Develop strategies with the Regional Retail Education and ensure implementation is done.
- Minimum 7-8 years of experience in retail preferably in a fast moving consumer goods industry
- Experience in Retail operations is mandatory
- Excellent communication skills including influencing, negotiation and change management skills
- Comfortable working in a fast-paced environment - priorities change quickly
- Exposure in managing multiple markets is an advantage
EA Registration Number: R1222989
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105