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Regional Retail Performance and Analytics Manager (Retail)

  • Location: Singapore
  • Salary: S$110000.00 - S$150000.00 per annum + variable performance bonus per annum
  • Job Type:Permanent

Posted 7 months ago

  • Sector: Sales & Marketing
  • Function: Sales
  • Contact: Foo Kin Liew
  • Expiry Date: 25 June 2023
  • Job Ref: JN -052023-479502

A luxury brand client is looking for a regional Retail Performance and Analytics Manager to join its regional office in Singapore.

The position will unlock and drive every facets of excellent client experience and service delivery.

Key responsibilities

  • Use a variety retail performance tools (eg SAP/Salesforce/Microstrategy, foot traffic tracker, mystery shopping/NPS) to understand the needs of clients and store teams, and identify areas for development
  • Partner with Commercial/Finance and People/HR departments to develop and implement plans to optimise productivity and efficiency, including headcount forecast and incentive programme
  • Champion commercial awareness and growth mindset and partner with regional teams to improve strategic retail KPIs (eg conversation, average transaction)
  • Lead and project manage retail initiatives, from pilot test to full-on implementation
  • Collaborate with regional teams to ensure that all employees are aligned with the company's goals and objectives

Key requirements

  • Experienced in regional luxury retail operations/management for fashion, timepiece/jewellery, alcohol, beauty, and closely related categories
  • Data-driven and analytical approach
  • Thrives in an individual contributor position
  • Strong influencing and stakeholders management skills
  • Excellent written and presentation skills


Between S$110,000 and S$160,0000 fixed base, and variable bonus

Argyll Scott Singapore Pte Ltd
EA License No. 16S8105
Liew Foo Kin
EA Reg No: R1982421