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Retail Learning and Development Manager (Luxury Retail, MNC)

Job Title: Retail Learning and Development Manager (Luxury Retail, MNC)
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: JN -032019-230813
Contact Name: Cyrus Yu
Contact Email: cyu@argyllscott.com.hk
Job Published: April 09, 2019 07:41

Job Description

Retail Learning and Development Manager, Luxury Retail

Our client is a world-renowned luxury retail group and an exciting new opportunity has recently become available with them. Due to the expansion of the company, they are currently looking for a Retail Learning and Development Manager to join their Hong Kong office.

Responsibilities:

  • To identify L&D requirements by understanding company's direction and strategy.
  • To understand frontline staff conditions in order to maximize impact of L&D initiatives.
  • Particularly target potential supervisor staff.
  • To author curriculum and training design. service standard, supervisory skills and leadership training.
  • Develop assessment mechanism to evaluate program effectiveness and deploy improvement plans
  • Facilitate classroom training and conduct on-site inspection and field coaching to enhance service standards and selling techniques in view of optimizing sales performance
  • Formulate L&D budget

Requirements:

  • Degree or above in Human Resources Management, Education, Psychology or related disciplines
  • At least 5 years of Learning & Development experience from luxury retail company.
  • Solid experience in designing curriculum, ability to pinpoint company's requirement.
  • Fluency in Cantonese, Mandarin and English (Both written and spoken).

If you are interested in exploring this role further, please send your resume to Cyrus Yu at cyu@argyllscott.com or call directly on +852 3695 5183 for a confidential discussion. More exciting opportunities may be found on the Argyll Scott website at www.argyllscott.com

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.