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Senior Manager - Commercial & Retail management

  • Location: Hong Kong
  • Salary: Negotiable per annum
  • Job Type:Permanent

Posted 2 months ago

  • Sector: Sales & Marketing
  • Contact: Michelle Lo
  • Expiry Date: 26 April 2023
  • Job Ref: JN -032023-478162
  • Hong Kong & Macau
  • Team management role
  • Commercial planning and management

Our client is a renowned retailer with a wide range of best-selling products in the market. They are currently looking for a commercial minded and self-driven individual to lead their Sales and Operations team.

About the role

Reporting to the Director of Retail, you will oversee commercial management of multiple brands by developing strategies as well as short to long term goals to drive business across omni-channel.

You will analyse data and insights such as NPS scores to measure customer satisfaction and develop measurable actions to drive retail operational excellence and enhance customer experience.

You will drive improvement to optimize operational excellence, study market trends and identify business opportunities.

You will work closely with frontline retail team to monitor sales performance, understand market dynamics, and develop and (or) suggest coaching plans and actions to drive better retail experience. You will manage frontline staffing plans, incentives and commission plans, work with retail training team on training and development programs.

Key requirements

  • Bachelor's degree holder in Business Administration or relevant
  • Minimum 10 years' experience in retail management from fashion, watch & jewellery, beauty, lifestyles or related categories
  • Strong analytical skills, business acumen and communication skills
  • Solid people management experience leading a sizable team
  • Team player, self motivated, proactive and professional work ethics

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.