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CRM Manager

Job Title: CRM Manager
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry: Financial Services, Insurance
Salary: Negotiable
Reference: JN -102018-175437
Contact Name: Jeffrey Tao
Contact Email: jtao@argyllscott.com.hk
Job Published: November 02, 2018 11:59

Job description

Our client, a financial services company is looking for a CRM Manager, to work closely with the Director on devising customer engagement strategies, marketing campaigns etc.

Responsibilities:

· Develop and execute CRM strategies with different teams to deepen relationship with customers

· Promote customer engagement strategies to increasing loyalty, leading to higher sales and revenue

· Cultivate consumer insights through effective segmentation to support CRM strategy

· Design, implement, and execute campaigns to drive retention and reduce attrition rates, identifying leads and build loyalty

· Work with internal stakeholders in polishing customer journey experience

Requirements:

· A Bachelor's degree in Marketing, Business, Economics, or related fields

· Over 5 years of consumer or financial services marketing experience

· Strong understanding of customer acquisition, database marketing, segmentation, and engagement

· Excellent proficiency in Cantonese and English speaking and writing.

· Independent and proactive, yet still a good team-player

· Driven, Creative, and good problem-solving skills

If you are interested in exploring this role further, please send your resume to Jeffrey Tao at jtao@argyllscott.com.hk or call directly on +852 3695 5169 for a confidential discussion.

More exciting opportunities may be found on the Argyll Scott website at www.argyllscott.com.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.