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CRM Manager

Job Title: CRM Manager
Contract Type: Permanent
Location: Kuala Lumpur, Malaysia
Industry: Retail
Salary: Negotiable
Reference: JN -012019-228320
Contact Name: Nadhirah Mohd
Contact Email: nmohd@argyllscott.my
Job Published: January 09, 2019 07:04

Job description

Our client, being one of the world's renowend and largest beauty industry looking for an individual with extensive experience in driving and implementing CRM systems for the business.

Responsiblities:

  • Responsible on the CRM Strategy, aligned with the global directions and drive the business in improving the customer experience.
  • Responsible for all projects design and implementation, from personalization, marketing automation, social CRM, data-driven marketing, and clienteling.
  • Responsible in tabulating datas from reports and studies, in delivering insights
  • To build, run and upgrade-new systems in operating campaign amnagement, O2O campaigns,d ata visualization.
  • Liasing with media (CRM) agency in viewing their level of service and expertise, quality of delivery in both strategic design and execution.

Requirements:

  • Possesed strong business-driven and customer focus
  • Strong analytical skills
  • Able to translate consumers data & behaviors into business opportunities
  • Strong 5 years in CRM Management and customer acquisition

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.