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Senior Salesforce

Job Title: Senior Salesforce
Contract Type: Permanent
Location: Bangkok, Thailand
Industry: Technology
Salary: attractive
Start Date: ASAP
Reference: JN -042018-172445
Contact Name: Anya Buthsing
Contact Email: anya.b@argyllscott.co.th
Job Published: September 10, 2018 11:14

Job description

A rapidly IT business solution is looking for Senior Salesforce based in Bangkok office. This role will responsible for working with management and business teams to help identify significant process opportunities

Key Responsibilities

  • Leading business owners to define process future state and ROI
  • Proposing a roadmap of specific focused projects/actions to achieve the desired future state by implementing the proposed changes
  • Participating in projects to map existing processes; lead the definition/documentation of the to-be processes; define/document tool requirements, data changes, business rules, metrics, and training to achieve "to be" process.
  • Work with Business Systems and IT teams as needed on functional specs and test scripts
  • Work with business and other functions as needed on process implementation planning including job roles/incentives; UAT; training; and metric gathering
  • Data and processes analysis, swim-lane/process diagramming
  • Conducting business process design workshops
  • Developing and defining business requirements, workflow design, processing mapping, functional specifications, gap analyses, and use cases
  • Interacting with business owners and IT Teams (Oracle, SalesForce.com, EDI, Web) to ensure the system solutions meet the functional requirements
  • Require to work across business areas, which may result in focus on a particular area for a period of time
  • Perform detailed analysis of business and technical processes and requirements
  • Review, recommend and implement available or industry standard tools and technologies as appropriate to deliver process optimization solutions

Key Requirements

  • 5 years' experience leading major Programs/Projects in a complex, global corporate setting
  • Must have a project management experience and ability to handle client interactions at senior level to lead project discussions. PMP certified candidates preferred.
  • 2+ years of experience of Salesforce implementation and management of business automation solutions within the Front Office domain (CRM - SFA / Marketing / Service, PRM etc.)
  • Practical and hands-on experience in implementing, managing SalesForce.com solutions for SFA, Marketing, PRM, Service modules
  • Understanding of Sales Cycles, Sales Models, Sales Tools, end-to-end business processes (front-office and back-office), and implementation of these within CRM and ERP systems
  • Partner Relationship Management
  • Experience in designing and developing automation solution to deliver business value
  • Must be a self-starter, motivated individual who works well under pressure
  • Ability to multi-task, prioritize and coordinate tasks to meet multiple deadlines
  • Effective communication skills with all levels of management
  • Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes
  • Salesforce Certification in Administrator, Sales cloud and Service cloud Consultant.
  • Ability to work in fast pace start-up environment
  • Able to travel at short notice for projects.
  • Bachelor's Degree with Computer Science or MBA would have advantage.

If you are interested in exploring this role further, please send your resume to Anya Buthsing at anya.b@argyllscott.co.th or call directly on +66 2 701 2565 for a confidential discussion.