We are seeking a results-driven and detail-oriented Key Account Manager for a global textiles manufacturing company to oversee strategic B2B partnerships across the EU and US markets. This role involves full-spectrum client relationship management, with a strong focus on private-label product delivery and international market coordination.
Location: Phuket, Thailand
Open for International Candidates**
Key Responsibilities:
- Own the end-to-end client journey—from onboarding to ongoing relationship management—ensuring timely delivery of private-label products tailored to client specifications
- Lead new client onboarding processes, including documentation, audits, and compliance with regulatory standards across international markets
- Manage sampling and product development phases, coordinating feedback loops and pricing discussions to align with client expectations and commercial targets
- Provide technical product information, oversee test benchmarking, and ensure all specifications meet required quality standards for market entry
- Coordinate production timelines, quality control audits, and delivery schedules to meet key client milestones with full documentation and reporting
- Oversee global logistics, including export/import compliance, freight arrangements, in-market delivery, and point-of-sale or promotional material coordination
- Handle invoicing, accounts payable, and customs-related matters, ensuring all international transactions meet regulatory requirements
- Maintain regular client communication cycles, drive continuous improvement through structured debriefs, and identify opportunities for cross-selling and new business development
Qualifications
- 5+ year’s experience in client relationship and/or client project management roles
- Excellent English communication both verbal and written.
- Project management experience in either product development, regulatory, manufacturing or logistics is a benefit
- Sales experience, having led or run client pitches or presentations and a track record of being able to develop, retain and deepen client relationships
- Appropriate tertiary qualifications
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.